Wrong submission usage in the account

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    DPCREATE
    Asked on July 27, 2017 at 07:45 PM
    Under usage my free teir plan account now only shows 54/ 170 submissions instead of 287/500
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    jonathan
    Answered on July 27, 2017 at 07:48 PM

    You were referring to the monthly usage only. If you check the Submission Storage total you will see it at 287.

    You can also review our guide on : Understanding-Your-Account-Usage-and-Limits

    Let us know if still not clear.

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    DPCREATE
    Answered on July 28, 2017 at 03:16 AM

     

    thanks, i understood it as the free tier hadd 500 submissions per month.

     

     

     

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    John_Benson
    Answered on July 28, 2017 at 03:52 AM

    For the Free plan, the submissions limit per month is 100 and the Total Submission Storage is 500 per account. Below is an excerpt from this guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

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    Submissions Received (monthly) => This is the number of submissions you can receive on a monthly basis. The count covers the calendar date which means 1st day to last day of the month.

    Submission Storage (total) => This is the total number of submissions you can store on your account itself, this is different from the first one which is a monthly limit. So for example, in "Free" plan, you are only allowed to have a total submission storage of 500. These 500 are the most recent submissions that you received. If you exceed your limit, the oldest submission data will be deleted, giving way for the new ones to be received.
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    I hope that helps. If you need further clarification or have questions, please let us know.

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    vex 
    Answered on July 30, 2017 at 03:23 AM

    Very nice! Delicate in every detail, luxurious in every corner, looks extremely noble and elegant! I believe my wife and daughter will be very happy, proud ... when having them go out with friends! Thank you for giving me the opportunity to admire such great fashion products!

     

    vex