Wrong submission usage in the account

Under usage my free teir plan account now only shows 54/ 170 submissions instead of 287/500

You were referring to the monthly usage only. If you check the Submission Storage total you will see it at 287.

You can also review our guide on : Understanding-Your-Account-Usage-and-Limits

Let us know if still not clear.

 

thanks, i understood it as the free tier hadd 500 submissions per month.

 

 

 

For the Free plan, the submissions limit per month is 100 and the Total Submission Storage is 500 per account. Below is an excerpt from this guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

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Submissions Received (monthly) => This is the number of submissions you can receive on a monthly basis. The count covers the calendar date which means 1st day to last day of the month.

Submission Storage (total) => This is the total number of submissions you can store on your account itself, this is different from the first one which is a monthly limit. So for example, in "Free" plan, you are only allowed to have a total submission storage of 500. These 500 are the most recent submissions that you received. If you exceed your limit, the oldest submission data will be deleted, giving way for the new ones to be received.
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I hope that helps. If you need further clarification or have questions, please let us know.

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