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    Asked on July 28, 2017 at 09:35 AM

    Sehr geehrte Damen und Herren hiermit möchte ich mein Abo kündigen

    Gerhard Trumpp

    Email gtrumpp@web.de

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    Answered on July 28, 2017 at 12:32 PM

    Your current subscription ends on 19th of August. Since you paid through PayPal, you can follow this guide on how to cancel it: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    Then your subscription will end and your account will be set to Free.

    If you want to delete your account completely you have to let us know so we can process that.

    Also, please be noted that you're on grandfathered plan (old pricing) that was discounted as long as you keep the plan active. You will not be able to go back to that plan.

    Let us know if you still want to continue with cancellation.

    Thank you!