What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by gege7400 on July 28, 2017 at 09:35 AM

    Sehr geehrte Damen und Herren hiermit möchte ich mein Abo kündigen

    Gerhard Trumpp

    Email gtrumpp@web.de

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    JotForm Support

    Answered by Nik_C on July 28, 2017 at 12:32 PM

    Your current subscription ends on 19th of August. Since you paid through PayPal, you can follow this guide on how to cancel it: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    Then your subscription will end and your account will be set to Free.

    If you want to delete your account completely you have to let us know so we can process that.

    Also, please be noted that you're on grandfathered plan (old pricing) that was discounted as long as you keep the plan active. You will not be able to go back to that plan.

    Let us know if you still want to continue with cancellation.

    Thank you!