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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Editing Submissions (with No Fee Change)

    Asked by alanketcha on July 28, 2017 at 11:05 AM

    Before I try this, I need to verify how the edit works. My forms include charging to a credit card. So the original submittal has the charge go through and billed to the customer/golfer.

     

    Now I want to go in and add or change some info that will not change anything about the payment. I.E. I want to make chnages but not have a payment processed. What will mu form do if I make a change such as adding in a team name.

    Page URL:
    https://www.jotform.com/alanketcha/golf-registration

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    JotForm Support

    Answered by BDAVID on July 28, 2017 at 01:24 PM

    If you want to avoid making changes to specific fields upon  edit mode, you can hide those fields on edit mode, as shown on this guide: https://www.jotform.com/help/389-How-to-Show-or-Hide-Fields-on-Edit-URL 

    Or, you can simply disable them, so the user will see them in edit mode, but won't be able to change their values: https://www.jotform.com/help/371-How-to-Enable-Disable-Fields-Using-Conditional-Logic 

    Let us know if you need more help, we will be glad to assist you.

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    Answered by alanketcha on July 28, 2017 at 03:44 PM
    So if I put a "disable on edit" on the Stripe payment field(s), the SUBMIT will simply update the fields I change and skip passing anything to Stripe. CORRECT?
    Also, from other questions and answers I read, it appears I would have to take other steps to prevent an updated email being sent to the original registrant. Correct?
    ⁣Sent from BlueMail ​
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    Answered by alanketcha on July 28, 2017 at 03:44 PM
    BTW, thank you guys for such timely response. It is a pleasant experience to get such quick response.
    ⁣Sent from BlueMail ​
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    Answered by alanketcha on July 28, 2017 at 04:43 PM
    New response receivedFrom a quick look at your reply I thought there was a (system) field that told me I was in edit mode. When I went to add this, I realised that was not the case. So how do I determine I am in edit mode. (the field you show as “***URL” does not exist in my form. At lleast not that I am aware.
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    JotForm Support

    Answered by BDAVID on July 28, 2017 at 05:56 PM

    You need to add the widget called "Get Form Page URL", as explained on this guide: https://www.jotform.com/help/389-How-to-Show-or-Hide-Fields-on-Edit-URL 

    So, here are the steps:

    1. Add the Get Form Page URL Widget to your form.

    Related guide: How to Add a Widget to your Form

    2. Create the "Disable condition" https://www.jotform.com/help/371-How-to-Enable-Disable-Fields-Using-Conditional-Logic 

    Example: