Editing Submissions (with No Fee Change)

  • Profile Image
    alanketcha
    Asked on July 28, 2017 at 11:05 AM

    Before I try this, I need to verify how the edit works. My forms include charging to a credit card. So the original submittal has the charge go through and billed to the customer/golfer.

     

    Now I want to go in and add or change some info that will not change anything about the payment. I.E. I want to make chnages but not have a payment processed. What will mu form do if I make a change such as adding in a team name.

  • Profile Image
    BDAVID
    Answered on July 28, 2017 at 01:24 PM

    If you want to avoid making changes to specific fields upon  edit mode, you can hide those fields on edit mode, as shown on this guide: https://www.jotform.com/help/389-How-to-Show-or-Hide-Fields-on-Edit-URL 

    Or, you can simply disable them, so the user will see them in edit mode, but won't be able to change their values: https://www.jotform.com/help/371-How-to-Enable-Disable-Fields-Using-Conditional-Logic 

    Let us know if you need more help, we will be glad to assist you.

  • Profile Image
    alanketcha
    Answered on July 28, 2017 at 03:44 PM
    So if I put a "disable on edit" on the Stripe payment field(s), the SUBMIT will simply update the fields I change and skip passing anything to Stripe. CORRECT?
    Also, from other questions and answers I read, it appears I would have to take other steps to prevent an updated email being sent to the original registrant. Correct?
    ⁣Sent from BlueMail ​
    ...
  • Profile Image
    alanketcha
    Answered on July 28, 2017 at 03:44 PM
    BTW, thank you guys for such timely response. It is a pleasant experience to get such quick response.
    ⁣Sent from BlueMail ​
    ...
  • Profile Image
    alanketcha
    Answered on July 28, 2017 at 04:43 PM
    New response receivedFrom a quick look at your reply I thought there was a (system) field that told me I was in edit mode. When I went to add this, I realised that was not the case. So how do I determine I am in edit mode. (the field you show as “***URL” does not exist in my form. At lleast not that I am aware.
    ...
  • Profile Image
    BDAVID
    Answered on July 28, 2017 at 05:56 PM

    You need to add the widget called "Get Form Page URL", as explained on this guide: https://www.jotform.com/help/389-How-to-Show-or-Hide-Fields-on-Edit-URL 

    So, here are the steps:

    1. Add the Get Form Page URL Widget to your form.

    Related guide: How to Add a Widget to your Form

    2. Create the "Disable condition" https://www.jotform.com/help/371-How-to-Enable-Disable-Fields-Using-Conditional-Logic 

    Example: