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    Text box contents are not appearing in exported file

    Asked by ilutheran on August 16, 2012 at 10:37 AM

    In testing our Time and Gifts form, I discovered that the contents of the "List Languages" text box are not showing up in the Submissions area, or when downloading the csv file. However, I do see the text that was entered in this field when I receive the automatic "New Submission..." emails from each of these test submissions; see below for an excerpt from one of those emails:

    Question Answer
    Full Name Riley Random
    Email riley@random.com
    #10 - BUILDING AND GROUNDS 1014. Other/Miscellaneous Help (List below)
    List Other/Misc. Misc.
    #12 - EVANGELISM MINISTRY 1215. Foreign Language Proficiency (List language(s) below)
    List Languages Swahili
    #13 - SCHOOL MINISTRY 1319. Coaching (List sport(s) below)
    List Sport(s) Hula-hooping
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    JotForm Support

    Answered by Mike_T on August 16, 2012 at 05:40 PM

    Thank you for contacting us.

    Your Submissions page is configured to not show mentioned List Languages field. In order to fix that behavior, please go to Submissions page, click on the Gear icon, and check that field.

    Please feel free to contact us if you need any further assistance.

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    JotForm Support

    Answered by NeilVicente on August 16, 2012 at 09:50 PM


    Your message failed to appear in this thread. If it is of utmost importance, kindly re-post using this link - http://www.jotform.com/answers/121078-Text-box-contents-are-not-appearing-in-exported-file#2