What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Collect sensitive data through Jotform...

    Asked by meigiving on July 28, 2017 at 05:56 PM

    Does Jotform offer any way to collect banking information or SS# information?

    Our Non-Profit needs both to hire and reimburse our volunteers for their expenses?

    Thank you.



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    JotForm Support

    Answered by Mike_G on July 28, 2017 at 11:27 PM

    We would like to apologize for any inconvenience, however, we do not encourage our users to collect sensitive information through our form fields. If in any case, our users need to collect payments using our forms, we advise them to use any of our payment integrations.


    Please understand that gathering of sensitive data from users can cause your account to be suspended because it is against our terms — Terms-of-Use/

    If you have other questions or concerns regarding this, please feel free to contact us again anytime.