- andrewtagmarketingcozaAsked on July 29, 2017 at 01:15 AM
I received a notice saying my form had reached its monthly limit and will be disabled on Monday. Tuesday is a new month. Im still testing some campaigns and numbers at the moment so hopefully will be in a position to take up a paid account in September.
Will my forms be active again from 1 August on the free account. IE its a new month which will give me a new 100 free submissions?
- JotForm SupportJanAnswered on July 29, 2017 at 05:16 AM
Your account reached the monthly submission limit. If you don't upgrade now, your account will be in over-limit status tomorrow.
You may also wait for the counter to reset. It resets back to 0 every 1st day of the month. You will have another set of 100 submissions on August 1, 2017.
Related guide: Understanding-Your-Account-Usage-and-Limits
Hope that helps. Thank you.