What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Disable form notification

    Asked by andrewtagmarketingcoza on July 29, 2017 at 01:15 AM

    I received a notice saying my form had reached its monthly limit and will be disabled on Monday.  Tuesday is a new month.  Im still testing some campaigns and numbers at the moment so hopefully will be in a position to take up a paid account in September. 

    Will my forms be active again from 1 August on the free account. IE its a new month which will give me a new 100 free submissions?

    Regards

  • Profile Image
    JotForm Support

    Answered by Jan on July 29, 2017 at 05:16 AM

    Your account reached the monthly submission limit. If you don't upgrade now, your account will be in over-limit status tomorrow.

    You may also wait for the counter to reset. It resets back to 0 every 1st day of the month. You will have another set of 100 submissions on August 1, 2017.

    Related guide: Understanding-Your-Account-Usage-and-Limits

    Hope that helps. Thank you.