What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do you charge transaction fees for integrating JotForm with Square?

    Asked by AHSChoir on July 30, 2017 at 12:58 PM

    Do you charge additional transaction fees for integrating our Square.com account with your forms?  We are a non-profit booster club for a high school choir and trying to setup a website for information and registration for parents and students.  I am responsible for building the site and managing our new Square account.  

    In effort to keep information and payments together, we need to build forms for a few item sales, event registrations, etc.  

    I was quickly able to build a form for a new choir decal through JotForm and connect our Square account to the form - which is awesome!  I just don't know if we will be able to continue using this service if there are additional transaction fees added on top of the Square transaction fees.

    Please let me know as soon as possible.  We are trying to get our new site and payment options setup and live by Tuesday morning for school registration...


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    JotForm Support

    Answered by Jim_R on July 30, 2017 at 01:30 PM

    The short answer to your question is no, we don't impose any sort of transaction fee (or any other free for that matter), regardless of what payment gateway you use. The only time you will be charged by us is if and only if you upgrade your account. And you would only be charged for that same price, no more no less. 😊

    The transaction fees are all handled by whichever payment processor you choose, in your case, Square. In case you have more questions, don't hesitate to ask.