Stack Overflow at line 225 y 561

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    estasporviajar
    Asked on August 16, 2012 at 03:40 PM

     

    Hello!

    My name is Diego and I'm writing from Argentina. I am a user of JotForm some time now and am having a serious problem.

    Stack overflow at line 225 and 561 in the browser Internet Explorer.

    From what I read here on his blog, there are two possibilities to solve this problem.

    For error 225: Enter a Script as indicated here: http://www.jotform.com/answers/16720-Stack-overflow-on-line-225 # 29

    For error 561: Place all forms through an iframe.

    The website I'm working on which uses multiple forms and after days and days of trying I have not managed to keep the style you have today but with iframes, that way I can still have all the ways that work today but through iframes? It would be helpful to all the information or solution you can give me.

    I leave a link to the web with all the forms you have, I have highlighted as "JotForm" in red and bold so that they can identify them.

    http://www.test-estasporviajar.com.ar/jotform/index.html

    It is very important to solve this problem since a significant amount of our users use this browser, but unfortunately we will have to find another platform.

    I look forward to your prompt help.

    Greetings!

    Wilkinson Diego

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    Mike_T
    Answered on August 16, 2012 at 04:51 PM

    Thank you for contacting us.

    LightBox and Feedback embedding methods are different from iFrame, so there might be script conflicts.

    I would like to recommend your to try our jQuery based Feedback & LightBox script. To use that jQuery based script your will need to update your code, change everywhere:

    https://jotformpro.com/min/g=feedback

    to

    https://jotformpro.com/min/g=feedback2

    If that does not help, please let us know. We can try to investigate it further.

  • Profile Image
    estasporviajar
    Answered on August 16, 2012 at 05:17 PM

    Hello!

     

    From already thank you very much for the prompt response. I commented that and make the change but unfortunately still see the same error.

     

    I look forward to any help

     

    Greetings!

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    Mike_T
    Answered on August 16, 2012 at 05:31 PM

    There is still one place with Prototype based Feedback & Lightbox script, please change it to feedback2 too. That may not help, but it is better to try.

    Thank you for cooperation.

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    estasporviajar
    Answered on August 17, 2012 at 12:18 PM

    Well, update and is working correctly now. Thank you very much.

     

    Finally, I would check for the form 20194419296 opens when I click twice, this happens in all browsers. From what I could check, the form is loaded correctly.

     

    I look forward to your prompt response.

     

    Greetings!

  • Profile Image
    jeanettebmz
    Answered on August 17, 2012 at 02:23 PM

    Hello Diego

    I assume from you state in your last post that everything is working like a charm, correct?

    Let us know if you still need assistance. We are  always very pleased to help

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    estasporviajar
    Answered on August 17, 2012 at 02:44 PM

    With respect to the stack overflow error and was solved with what I said apparently because the error does not shed. So great!

     

    Consulted about it that way "lightbox-20194419296" doubles when doing click, meaning that opens twice. Revice but apparently the code is correct, it can not be happening.

  • Profile Image
    jeanettebmz
    Answered on August 17, 2012 at 04:03 PM

    Hola Diego, lo siento pero no entiendo lo que quieres decir, puedes decirlo en español si quieres

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    jeanettebmz
    Answered on August 17, 2012 at 04:12 PM

    Ok, let's see (this is for my colleagues to be able to understand )

    The stack overflow error was solved. However your form (ID20194419296) which is embedded with the lightbox code, will show 2 pop ups windows, correct?

    And according to your previous posts on this thread, this is the page URL where the lightbox is embedded (it shows JOTFORM at the lower right hand corner)

    If everything is correct, I just clicked on it and was not able to reproduce the error. Please confirm this to me , otherwise I would need the correct URL of the page where the lightbox is embedded.

  • Profile Image
    jeanettebmz
    Answered on August 17, 2012 at 04:16 PM

    Never mind, I think I found it, you need to replace 1 by 2, as indicated by Mike

    <script src="https://secure.jotform.com/min/g=feedback2" type="text/javascript"> new JotformFeedback({ formId:'20194419296', base:'https://secure.jotform.com/', windowTitle:'Título de mí', background:'#FFFFFF', fontColor:'#FFFFFF', type:1, height:500, width:740 });

    Let me know is this helped
  • Profile Image
    estasporviajar
    Answered on December 04, 2012 at 04:16 PM

    Hola! 

    Escribo porque la solucion que me han brindado para el error de desbordamiento de pila entra en conflicto con un "carrusel de imagenes" que tenemos en la home de nuestro web site. He consultado con la empresa que brinda este servicio y no han sabido brindarme respuesta a esto. 

    Cuando vuelvo atras el cambio que me han brindado para el desbordamiento de pila, el carrusel funciona correctamente, pueden ver este error en la url que les ingreso aqui: estasporviajar.com

    Quedo a la espera de su ayuda.

    Saludos!

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    Mike_T
    Answered on December 04, 2012 at 04:36 PM

    Hello again, Diego. Are you still getting that Stack Overflow error in the Internet Explorer? Do we need to click somewhere to reproduce the issue?

    Any additional information about the problem would be much appreciated. Thank you!

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    estasporviajar
    Answered on December 05, 2012 at 09:31 AM

    Hi Mike!

    The stack overflow does not happen anymore because the solution that I've previously reported. What happens now is that that solution conflicts with the slideshow we have in the home site and others that also exist.

     

    If you gave me the solution for stack overflow rejected it, the carousel works correctly, but returns the stack overflow error, not if I explained properly, with any questions or you need extra information please let me know.

     

    Greetings and thank you very much

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    NeilVicente
    Answered on December 05, 2012 at 09:41 AM

    @estasporviajar

    The website URLs you have provided thus far do not seem to work on my end. Can you please provide us the URL of the exact page where the form/s is embedded?

    We will need to inspect the embedded form on your site and figure out what's causing the issue. We'll be looking forward to your response.

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    estasporviajar
    Answered on December 05, 2012 at 02:54 PM

    Thank you very much for the prompt reply, currently there is a connection problem with the server you are checking, as soon as you can access. I keep abreast.

     

    Greetings!

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    Mike_T
    Answered on December 05, 2012 at 03:45 PM

    Do you have a separate test page with that working slider?

    When I click on the slide bullets the slide is being changed as expected.

    Thank you.

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    estasporviajar
    Answered on December 05, 2012 at 04:28 PM

    I send you a link where the slideshow work properly, for this to happen, as I told you in the previous mail, remove the solution that you have given me for the stack overflow to make the following change:

     

    I think I found it, you need to replace 1 by 2, as Indicated by Mike

     

    <script src = "https://secure.jotform.com/min/g=feedback2"

     

    That done, now do not work JorForm forms but if the carousel.

     

    The site so you can check the correct functioning Carousel is http://www.site-estasporviajar.com/jotform-error/index.html

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    fxr
    Answered on December 05, 2012 at 05:05 PM

    There is obviously conflicts between jquery and prototype on the webpage.

    You have so much jquery on there, that this is an extremely tough problem to resolve.

    --

    But.. Can you please try this:

    Change the last line of this file:

    http://www.estasporviajar.com/site/seguros/images/carrusel-home/engine1/script.js

    i.e:

    jQuery("#wowslider-container1").wowSlider({effect:"fade",prev:"",next:"",duration:20*100,delay:20*100,outWidth:540,outHeight:300,width:540,height:300,autoPlay:true,stopOnHover:false,loop:false,bullets:true,caption:false,controls:true});

     

    to this:


    var $j = jQuery.noConflict();
    $j("#wowslider-container1").wowSlider({effect:"fade",prev:"",next:"",duration:20*100,delay:20*100,outWidth:540,outHeight:300,width:540,height:300,autoPlay:true,stopOnHover:false,loop:false,bullets:true,caption:false,controls:true});

     

    Do this one whatever page the JotForm lightbox is working on but not your carousel/wowslider.

    --

     

  • Profile Image
    guest_23403549043044
    Answered on December 06, 2012 at 08:18 AM

    Hello! I just make the change that you show me in the Scripts but still not working.

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    Welvin
    Answered on December 06, 2012 at 11:31 AM

    Hi,

    This page, http://www.test-estasporviajar.com.ar/jotform/index.html seems to be not working? Can you please re-send to us the working webpage URL so we can further check and give you additional solution for such issue?

    Thanks

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    estasporviajar
    Answered on December 06, 2012 at 11:35 AM

    Por supuesto, http://www.site-estasporviajar.com/jotform-error/index.html

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    Welvin
    Answered on December 06, 2012 at 12:42 PM

    Hi,

    I can see that you are using our Lightbox Embed Option and you are placing 3 Lightbox codes into your website. Please delete the two (2) other scripts and retain only one and...

    Please do it like this;

     <script src="https://jotformpro.com/min/g=feedback1" type="text/javascript">

    new JotformFeedback({

    formId:'20184118246',

    base:'https://jotformpro.com/',

    windowTitle:'WWW-PREFIERE-LLAMARNOS-USTED',

    background:'#FFA500',

    fontColor:'#FFFFFF',

    type:1,

    height:440,

    width:525

    });

    </script>

    <a title="Venta Telefonica" class="lightbox-20184118246" style="cursor:pointer;color:blue;">Haga Click aqui!</a>


    <a class="lightbox-20194419296"style="cursor:pointer;color:blue;">Leer mas</a>


    <a class="lightbox-20194419296"style="cursor:pointer;color:#FFFFFF;">Leer Mas</a>


    Please let me know if you need clarifications for this.

    Thanks

  • Profile Image
    estasporviajar
    Answered on December 06, 2012 at 01:23 PM

    Hola, entonces puede tener uno solo formulario de ese estilo? 

    No logro comprender bien el cambio que me pides que realice  

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    liyam
    Answered on December 06, 2012 at 02:58 PM

    Hello estasporviajar.  What Welvin was saying was that you have two scripts of this in your web page:

    ----

    <script src="https://secure.jotform.net/min/g=feedback12" type="text/javascript">new JotformFeedback({
    formId:'20194419296',
    base:'https://secure.jotform.net/',
    windowTitle:'Título de mí',
    background:'#FFFFFF',
    fontColor:'#FFFFFF',
    type:1,
    height:500,
    width:740
    });
    </script>
    <a class="lightbox-20194419296" style="cursor:pointer;color:blue;">Leer mas</a></div>

    .....
    <script src="https://secure.jotform.com/min/g=feedback1" type="text/javascript">
    new JotformFeedback({
    formId:'20194419296',
    base:'https://secure.jotform.com/',
    windowTitle:'Título de mí',
    background:'#FFFFFF',
    fontColor:'#FFFFFF',
    type:1,
    height:500,
    width:740
    });
    </script>
    <a class="lightbox-20194419296" style="cursor:pointer;color:#FFFFFF;">Leer Mas</a></div></td>

    ----

    Remove the second one (the one I striked-through).  This is because that the error might be happening because you have placed the script calling the same ID twice.  Removing the 2nd script might fix your problem.

    Please let us know if you need further clarification.

    Thanks.

  • Profile Image
    estasporviajar
    Answered on December 06, 2012 at 03:11 PM

    Ok, I just make the change, working properly the slideshow and also the light box on which to perform the change, but now the light box that I copy below does not work, is the first of all:

        Prefiere llamarnos usted? <script src="https://jotformpro.com/min/g=feedback1" type="text/javascript">

    new JotformFeedback({

    formId:'20184118246',

    base:'https://jotformpro.com/',

    windowTitle:'WWW-PREFIERE-LLAMARNOS-USTED',

    background:'#FFA500',

    fontColor:'#FFFFFF',

    type:1,

    height:440,

    width:525

    });

    </script>

    <a title="Venta Telefonica" class="lightbox-20184118246" style="cursor:pointer;color:blue;">Haga Click aqui!</a>

    </div>

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    Mike_T
    Answered on December 06, 2012 at 03:27 PM

    Please try to replace:

    https://jotformpro.com/min/g=feedback1

    with

    https://jotformpro.com/min/g=feedback

    or

    https://jotformpro.com/min/g=feedback2

    I hope that some option may work for you. Thank you.

  • Profile Image
    guest_23413605698054
    Answered on December 07, 2012 at 09:18 AM

    Hello ...

     

    I made two changes with the following results:

    https://jotformpro.com/min/g=feedback: forms working properly and the carousel, but throws stack overflow at line 561 in Internet Explorer.

     

    https://jotformpro.com/min/g=feedback2: Work all forms but not the slideshow works in Internet Explorer does not throw the stack overflow error

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    NeilVicente
    Answered on December 07, 2012 at 09:38 AM

    Try this:

    1.  Use https://jotformpro.com/min/g=feedback for your form's embed codes

    2.  On your page's source code, find the reference to jQuery library (hosted on googleapis)



    3.  Paste the following code right below the jQuery reference:

    <script type="text/javascript">
      $.noConflict();
    </script>

    4.  Save your webpage

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    guest_23413605698054
    Answered on December 07, 2012 at 09:54 AM

    Well, I made ​​the switch and the error continues, I mean the stack overflow. (Just in case if I have done correctly verificame change please)

    I placed both https://jotformpro.com/min/g=feedback light boxes that are on the page.

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    NeilVicente
    Answered on December 07, 2012 at 11:55 AM

    The unfortunate thing is that I cannot recreate the stack overflow issue on my end. Would you mind posting here the whole error message, including the details about the script that causes the stack overflow error?

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    estasporviajar
    Answered on December 07, 2012 at 12:02 PM

    The stack overflow error that appears through a message is at line 225 and 561. Do not know if this helps, but let me know if you need anything please.

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    NeilVicente
    Answered on December 07, 2012 at 12:26 PM

    We'll conduct further investigation and get back to you with our findings.

    To be honest though, because your site contains a ton of other scripts, tracing the source of the error is like finding a needle in a haystack.

    I don't want to get your hopes up - this does not look good. I am afraid you'll have to compromise either the lightbox forms or your carousel script.

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    estasporviajar
    Answered on December 07, 2012 at 12:39 PM

    Well, please keep me abreast.