CAPTCHA appearing when not wanted?

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    computeroverhauls
    Asked on July 30, 2017 at 06:01 PM

    I have a form that when the user click to submit the form it bring them to a new page with a CAPTCHA that must be completed before submitting the data.  I didn't include this CAPTCHA in the form itself and don't see where it is coming from.  Can you tell me how to get rid of this?  I attached a screen shot and included the URL below.

     

    Thank You

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    jonathan
    Answered on July 30, 2017 at 06:35 PM

    I see you are using the source code embed of your form on the website.

     

    Most likely, the issue was due to the published version of the form being not the updated version.

    What you can try first is to re-embed the form on the website using its default script embed and then test/check again. This should update the published form.

    User guide: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    Let us know if this did not fix the issue.

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    Kiran
    Answered on August 01, 2017 at 12:19 PM

    @computeroverhauls,

    It looks like your reply is not posted on the thread. We request you to post it again by opening the thread link below:

    https://www.jotform.com/answers/1211663

    Sorry for the inconvenience caused.