I got this message when login in my account: "You have reached login attempt limit". I could not reset the password. Please help.

  • Satish Muluk
    Asked on July 30, 2017 at 7:53 PM
  • Ashwin JotForm Support
    Replied on July 30, 2017 at 11:31 PM

    Hello Satish,

    Since there were several failed attempt to login to your account in quick succession, that is the reason you see this message. This is a preventive measure which is place to prevent malicious attempts to gain unauthorize access to accounts. I would suggest you to please try again in few hours and you should be able to login or reset password. 

    Do get back to us if the issue persists.

    Thank you!