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rmcorrAsked on July 30, 2017 at 8:37 PM
We are currently on the Bronze plan which has 10 GB of available space. Our monthly volume is declining.
How close are we to exceeding 10 GB? Is the only option to move up to the Silver Program?
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Aurora JotForm SupportReplied on July 30, 2017 at 11:26 PM
Hello,
The account have reached 7.0GB used available space, that is why the notice "You are almost out of space" shows in the account.
You may consider to free the available space by downloading the uploaded files.
Plese refer to the following helpful guides:
https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits.
https://www.jotform.com/help/356-How-to-Download-the-Submission-Files.
If you have additional questions, please let us know.
Regards.