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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    received notice that we are almost "out of space". What space are we out of ?

    Asked by rmcorr on July 30, 2017 at 08:37 PM

    We are currently on the Bronze plan which has 10 GB of available space.  Our monthly volume is declining.

    How close are we to exceeding 10 GB?  Is the only option to  move up to the Silver Program?

     

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    JotForm Support

    Answered by Aury on July 30, 2017 at 11:26 PM

    Hello,

    The account have reached 7.0GB used available space, that is why the notice "You are almost out of space" shows in the account.

    You may consider to free the available space by downloading the  uploaded files.

    Plese refer to the following helpful guides:

    https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits.

    https://www.jotform.com/help/356-How-to-Download-the-Submission-Files.

    If you have additional questions, please let us know.

    Regards.