Unable to open form

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    Avi 
    Asked on July 30, 2017 at 10:19 PM

    It was available until yesterday! Hi, I don't seem to be able to get access to a form I've published at https://form.jotform.us/51668787622166. Please advise.

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    John_Benson
    Answered on July 31, 2017 at 02:04 AM

    I checked your account and you're under that Bronze plan. Your account is working properly and it is in good status.

    I cloned the form that you have provided and I noticed that the Form Status is set to Disable on a Date. That's the reason why your form is currently unavailable. You can enable it in the Form Status drop down menu. See image below:

    I hope that helps. 

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    Avi 
    Answered on July 31, 2017 at 03:43 AM
    Thanks -- it took me a while to figure out that I had to clone the form as well to get it to work, but once I figured that out it went fine.

    Avi
    Avi Black
    Interim Executive Director
    CA Council for the Social Studies
    P.O. Box 2075
    Berkeley, CA 94702
    PH: 510-301-7628


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