Form isn't working. Submit button stays on Please Wait

  • maffa
    Asked on July 31, 2017 at 10:40 AM

    Hi,

     

    I've tested the form within JotForm. But when I run it through my own website, I cannot submit the form.

    It will allow me to complete all the details, but when pressing submit, it never changes from Please wait.

     

    If you want to test it yourself the link is - http://www.mmevolution.com/client-questionnaire/

    Many Thanks

    Matt

  • Jan
    Replied on July 31, 2017 at 1:32 PM

    It is possible there is an issue between the form and the web page. I recommend you to re-embed the form using the iFrame method. This will prevent script conflicts between the form and the web page. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Hope that helps. Thank you.

  • maffa
    Replied on July 31, 2017 at 3:43 PM

    Thanks Jan.

    That's fixed it.