What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File Upload not working

    Asked by eksodia on July 31, 2017 at 10:43 AM
    Upload Error
    Files could not be uploaded for some reason.

    Please go back and fix the problem(s)
    Acima o erro que aparece ao tentar enviar formulário. Gostaria de alguma solução.
    Page URL:

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    JotForm Support

    Answered by John_Benson on July 31, 2017 at 01:43 PM

    I did a test submission to your form and I was not able to replicate the issue. The File Upload field is working properly.

    I cloned your form so I can check the File Upload field settings and it is configured properly. Please try it again and make sure all required fields are filled up. 

    Let us know how it goes. Thank you.

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    Answered by eksodia on July 31, 2017 at 04:25 PM

    O problema deve ter sido temporário, fiz um teste e funcionou. Obrigado pelo retorno.