What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form https://form.

    Asked by Holidea on July 31, 2017 at 11:37 AM

    form https://form.jotformpro.com/Holidea/Batz-insole is not shown the option to set up pending ayment email. Have an alternative way?

    This is a re-post of a comment on How to Setup Incomplete Payment Notification Email

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    JotForm Support

    Answered by david on July 31, 2017 at 02:24 PM

    When using PayPal express since users are paying directly in the form, it is not possible to have incomplete payments.  Since incomplete payments can't happen using PayPal express, there is no option for incomplete payment notifications.