What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are forms disappearing from Archive folder?

    Asked by PCP_Admin on July 31, 2017 at 12:36 PM

    Why is it that some forms that I have archived are now not showing up in the list of forms I have created? When I search for them they show up but they are not included in the archive folder any more.

  • Profile Image
    JotForm Support

    Answered by John_Benson on July 31, 2017 at 03:11 PM

    Could you please share the form ID or form link so we can check it further?

    We'll wait for your response. Thank you.