How many users on silver plan?

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    wilsoan1
    Asked on July 31, 2017 at 01:12 PM
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    david
    Answered on July 31, 2017 at 03:20 PM

    The number of sub-users per subscription level is as follows:

    Bronze: 3
    Silver: 10
    Gold: 100
    Platinum: 1,000

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    wilsoan1
    Answered on July 31, 2017 at 04:43 PM
    If we paid for a year’s subscription in January but need to upgrade, how would that work?
    VUIT Human Resources | Information Technology | Vanderbilt University | vuit.hr@vanderbilt.edu
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    david
    Answered on July 31, 2017 at 05:48 PM

    If you switch to a different subscription, you will receive a pro-rated credit for the value of your remaining time towards the new subscription.

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    wilsoan1
    Answered on August 02, 2017 at 12:43 PM
    So I can process this online and it will automatically pro-rate? Also, I believe we are set up under the education discount. Do I need to do anything special with that?
    VUIT Human Resources | Information Technology | Vanderbilt University | vuit.hr@vanderbilt.edu
    ...
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    david
    Answered on August 02, 2017 at 01:56 PM

    Yes, our system will automatically pro-rate.  If you have been approved for the education discount, you would need to sign up for the new subscription through the approval email you received in order to receive the discount.  If you create the subscription through the pricing or account billing page, it will charge you the full amount.