Unable to see signature in email

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    Asked on July 31, 2017 at 01:40 PM

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    Answered on July 31, 2017 at 04:05 PM

    Are you referring to this form http://www.jotform.us/form/70335894910157? If yes, I have cloned your form to check the Smooth Signature widget properly. I did a test submission and I was not able to replicate the issue. Here's the notification email screenshot:

    Are you still having an issue? If yes, could you please try opening your email in a different internet browser? I used Google Chrome and Gmail account for the email recipient.

    To check the Smooth Signature if it is working or not, please fill up the form manually. 

    Let us know how it goes. Thank you.