Form not working from Mobile Devices

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    Sara_Lynn
    Asked on July 31, 2017 at 02:40 PM

    We are using your service on our website however when someone pulls up the website from their mobile device they are not able to see the form.  Can you please assist.

     

    Thank you,

    Sara-Lynn

  • Profile Image
    Jan
    Answered on July 31, 2017 at 04:28 PM

    I checked your web page on my mobile phone and I can see the form is showing. Here's a screenshot from my mobile:

    I suggest you insert the Mobile Responsive widget to your form. Here's a guide on How-to-Add-a-Widget-to-your-Form.

    Hope that helps. Let us know if you're still having issues. Thank you.