What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When is the form sent to my email when paypal is integrated into the form?

    Asked by Nathan Murdock on August 16, 2012 at 07:24 PM

    I am testing a form I made using PayPal at the end.  It seems to work fine and takes me to the PayPal page when the "Submit" button is clicked, But when is the form information sent to my email?

    Thanks.

  • Profile Image

    Answered by jeanettebmz on August 16, 2012 at 08:28 PM

    Hello Nathan

    You need to configure an emaill alert in order to make your form to send you an email notification to your preferred email addres.

    Please check the guides below for further details

    http://www.jotform.com/help/25-Receiving-Emails-on-Form-Submissions

    http://www.jotform.com/help/30-Understanding-Reply-To-and-Recipient-Settings-on-E-mail-Wizard


    I also would recommend you to register to a free account becasue your current form was made under a guest account. This is to prevent future loging issues such us forgottern passwords or usernames