Why I get 'Invalid PayPal account used' on my form when I try to use "user defined amount"?

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    Mike
    Answered on July 31, 2017 at 04:52 PM

    I have tried to submit the form and I was properly redirected to the PayPal payment page.

    The result is supposed to be the same for the User Defined Amount option. You may try it again.

    If you need any further assistance, please let us know.

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    MiaHud
    Answered on August 01, 2017 at 08:44 AM
    I have attached a print screen of the result for the "User Defined Amount" option. This is from this morning, and the same thing happened yesterday before I changed it to product to test my email/Paypal account which worked fine with product option.
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    MiaHud
    Answered on August 01, 2017 at 08:44 AM
    Please disregard, it's working now.
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    Kiran
    Answered on August 01, 2017 at 11:26 AM

    No problem. Glad to see that the issue is now resolved for you. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!