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AdamAsked on July 31, 2017 at 5:30 PM
My forms aren't appearing on my site and I also get a notification when I try to sign in saying "Autosuspended". Please advise
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jonathanReplied on July 31, 2017 at 7:09 PM
The account was auto suspended by the Phishing detector because there is login form on another account associated to your account. I am referring to the username 801HQ
Please take note that the Phishing detector is able to identify as well if you have multiple account.
I have fixed the issue for now and reactivated your account/username weekendertravelclub
I recommend resolving the issue also on the other account mentioned by deleting/removing the form that was flagged as phishing form and was against our Terms of Use.
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AdamReplied on July 31, 2017 at 8:09 PM
Okay, well I would love to delete my other one so this doesn't keep happening. But, I am unable to log into that one so I can cancel it. Thanks
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Aurora JotForm SupportReplied on August 1, 2017 at 12:44 AM
Hello,
In order to reactivate accounts, guilty fields are removed from both forms. You must refrain from doing a new form like that to prevent a potential suspension of your account.
Regards.