Autosuspended Notification

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    Adam 
    Asked on July 31, 2017 at 05:30 PM

    My forms aren't appearing on my site and I also get a notification when I try to sign in saying "Autosuspended". Please advise

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    jonathan
    Answered on July 31, 2017 at 07:09 PM

    The account was auto suspended by the Phishing detector because there is login form on another account associated to your account. I am referring to the username 801HQ

     

    Please take note that the Phishing detector is able to identify as well if you have multiple account.

    I have fixed the issue for now and reactivated your account/username weekendertravelclub

    I recommend resolving the issue also on the other account mentioned by deleting/removing the form that was flagged as phishing form and was against our Terms of Use.

     

     

     

     

     

     

     

     

     

     

     

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    Adam 
    Answered on July 31, 2017 at 08:09 PM

    Okay, well I would love to delete my other one so this doesn't keep happening.  But, I am unable to log into that one so I can cancel it.  Thanks

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    Aury
    Answered on August 01, 2017 at 12:44 AM

    Hello,

    In order to reactivate accounts, guilty fields are removed from both forms. You must refrain from doing a new form like that to prevent a potential suspension of your account.

    Regards.