Where are all my submissions

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    Asked on July 31, 2017 at 05:33 PM

    I downgraded to the free Joftform, but I thought I'd still be able to see all my submissions. I had 1000's. Where are they now?  My email is cmoore@taxbizinbox.com

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    Answered on July 31, 2017 at 07:12 PM

    We would like to apologize for any inconvenience, however, I believe you are already aware that when an account is in Free subscription the submissions it can only store is limited to 500 submissions.

    I see that you have already subscribed to the Storage plan and you should be able to see all the submissions stored in your account.

    If you have other questions regarding this, please feel free to contact us again anytime.

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    Answered on July 31, 2017 at 07:43 PM
    Okay, so if I upgrade I will see more of my submissions is that correct?
    Thank you for being the best part of AffordaTax Biz-in-a-Box
    Best Regards,
    Chastity Moore, CEO
    Direct: (678) 278-9255 x1
    Fax: (404) 829-2387
    Website: www.TaxBizinBox.com
    Address: 1227 N. Peachtree Parkway, Suite 126, Peachtree City, GA
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    Answered on August 01, 2017 at 12:29 AM

    Dear Chastity,

    The account shows 11,671 total stored submissions.

    I hope this information helps.