What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What happens with files that are uploaded via the form, are they available for download by us?

    Asked by caseymonty on August 16, 2012 at 08:39 PM

    We are running a poster competition and entrants are able to submit their entry online via the entry form.

    We are yet to embed the form as entries havent opened however we are just confused as to once files are uploaded via the form, are we able to download them?

    Thank you in advance,

    Casey

    casey.montgomerie@gmail.com

    Page URL:
    http://form.jotform.co/form/22213091530843

  • Profile Image
    JotForm Support

    Answered by NeilVicente on August 16, 2012 at 09:55 PM

    Casey,

    Yes you will be able to download the files (one by one) by clicking their links in the notification email you receive, or in your form's submissions page.

    If you prefer to have these files sent directly to your computer, integrating the form to your Dropbox account should be the way to go.