What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to validate on Facebook, was working fine 2 days ago but not today

    Asked by prathibac on August 16, 2012 at 10:21 PM

    Hi I am trying to integrate jotfor on facebook along with some javascript validations for radio buttons.

    They were working few days before but not today can you please check. the form number is 22218443031845

    Page URL:
    https://www.facebook.com/SoreThroat1/app_190322544333196

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    JotForm Support

    Answered by idarktech on August 16, 2012 at 10:57 PM

    Hi,

    Please re-embed your form using iframe code, that might solve the problem.

    Let us know if this doesn' help. Thanks!

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    JotForm Support

    Answered by liyam on August 16, 2012 at 11:11 PM

    Hello prathibac,

    Before you follow idarktech's suggestion, please try to clear your browser's cache first and try visiting your page again. 

    I just checked the page using firefox and Chrome and I was able to see your javascript validation when I selected 'no' on your 2nd radio button.

    Please let us know if you have further questions or concerns.

    Thanks.

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    Answered by prathiba on August 16, 2012 at 11:15 PM

    HI,

     

    Thanks for the quick response. I have uploaded the script on a website and then used it on facebook using iframe . It worked!

     

    Thanks for the response.

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    Answered by jeanettebmz on August 16, 2012 at 11:18 PM

    On behalf of my colleague Lyam, you are much welcome.

    Feel free to look for assistance whenever you need it!