"Error during transaction" on Authorize.net

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    tgibbons72
    Asked on July 31, 2017 at 08:02 PM

    I have a multi-page form with an Authorize.net purchase section.  If there is an error in submitting the form, the user goes to a page stating PCI :: Error during transaction, which is fine.  

    But then it makes the user go back to the beginning of the form (also fine) but it loses all of the data that the user put into the form and makes the user start over (not fine).

    Is there a way to put a "Back" button into an error page if submitting with an Authorize.net applet?

  • Profile Image
    Nik_C
    Answered on August 01, 2017 at 02:16 AM

    I tested your form, but I wasn't able to replicate this issue, the form is still filled when going back to it:

    Also, it is not possible to put Back button on that page.

    Could you please tell us on which Browser did you check?

    And if the form is embedded please let us know the URL.

    We'll wait for your response.

    Thank you!