I have 11 submissions - stats have 18/20

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    Tracy Repchuk
    Asked on August 16, 2012 at 11:24 PM

    I thought I had up to 100 to test this out? 

    But it saying at $20 I need to pay? 

    Where is that stated in the free trial? 

    Let me know if I still have room to test - or do I have to upgrade immediately.



  • Profile Image
    Answered on August 16, 2012 at 11:35 PM

    Hi Tracy,

    Yes that's correct, 100 Submissions is the monthly submissions limit for Free Users. But upon checking your form here, it's currently on a "guest account" meaning you are not logged in when you created your form. Please be informed that submissions limit for guest accounts is 20 Submissions per month and that's the reason why you've received notifications for upgrading because you're already running out of quota.

    To take advantage on the free limits, please create an account in JotForm and then reply here using your registered account so that we can MOVE your forms from your guest account to your registered one.

    We'll wait for your reply. Thanks!