Account was automatically suspended

  • Boris
    Asked on August 1, 2017 at 7:39 AM

    Hi, i've just joined and started created form. My account got auto-suspended. Could you tell me why ? 

    Thanks,

    Boris

  • Chriistian Jotform Support
    Replied on August 1, 2017 at 10:52 AM

    I checked your account (notimportant999) and it was indeed auto suspended. Your account was auto suspended because your form (https://www.jotform.com/form/72123001559345) is collecting username password which is against our terms of use.

    Account was automatically suspended Image 1 Screenshot 20

    I have removed the fields in question to activate your account. Your account now is active and your forms are enabled. Please avoid collecting sensitive information such as login credentials (username and/or password) to avoid your account to be suspended again.

    Do let us know if you have any other concerns.