still seeing jotform logo

  • Profile Image
    Asked on August 01, 2017 at 09:58 AM

    Hi - I paid for the upgraded account but I'm still seeing all the jotform branding. 


    I also am trying to make it so the background stays still but it's not working. It says it's working in the advanced settings but doesn't work on the form. How can this be fixed? It's all of my forms.

    My account is under


  • Profile Image
    Answered on August 01, 2017 at 10:02 AM

    You have to go to your profile settings (top right) and uncheck the "JotForm Branding" option: