What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    change username

    Asked by Nesster on August 17, 2012 at 05:33 AM

    I wish to change my username to nessterprocess but cannot do so myself. Can an administrator please change it? Thank you.

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    Answered by muaddib on August 17, 2012 at 05:36 AM

    Current username is muaddib

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    Answered by gori-mathew on August 17, 2012 at 06:38 AM

    Username has been changed to: nessterprocess as requested. Kindly logout of your accpunt and then relogin with new usernamer. Lets know if you encounter any problem.

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    Answered by nessterprocess on August 17, 2012 at 08:19 AM

    Hello, thank you for your help. But I can no longer login to my account. My old password did not work and, when I tried to reset it, I received error code 116.

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    JotForm Support

    Answered by liyam on August 17, 2012 at 08:54 AM

    Hello,

    For the meantime, please try logging in using your email address as your username.  I have forwarded your case to the development team.  They will update this thread as soon as possible.

    Thank you for your patience and we apologize for your inconvenience.