How do I clear my upload space?

  • acywin
    Asked on August 1, 2017 at 12:42 PM

    I delete the form, but I see no change in my upload space.  How exactly does upload space work in relations to pricing and space allocation? Thanks!!!

  • David JotForm Support Manager
    Replied on August 1, 2017 at 2:18 PM

    The upload space is for the files that are uploaded through your form. You can clear space by deleting submissions that contain uploaded files.

    If you have decided to delete the whole form, with all its submissions, you need to purge it from the trash folder in order to clear upload space:

    How do I clear my upload space? Image 1 Screenshot 20

    Let us know if you have more questions.