- dratcliffeAsked on August 01, 2017 at 04:05 PM
- JotForm SupportJanAnswered on August 01, 2017 at 05:40 PM
I suggest you open or view the submission in the Inbox. In My Forms, select the form and then click the "Inbox" button. After that, use the left or right buttons to navigate and view the submissions. You'll notice that the unread count will decrease.
You can also mark all submissions as "read". In My Forms, select the form and then click the "More" button. After that, choose the "Mark All as Read" option.
Hope that helps. Thank you.