- Telia SavoyAsked on August 01, 2017 at 05:18 PM
What can I do so stop the form from being submitted with out the payment being submitted.
- JotForm SupportjonathanAnswered on August 01, 2017 at 08:15 PM
If you make the payment mandatory/required, the user will have to comply with payment validation before they can submit the form. BUT the user will still have option to not proceed to the actual payment.
This is by designed.
It is on the user's discretion if they want to complete and proceed to the payment transaction or not.
I hope this help. Let us know if still not clear.