I am not receiving Email notifications

  • tneikirk
    Asked on August 1, 2017 at 9:47 PM

    I am trying to test my form and its not working.

  • candy
    Replied on August 2, 2017 at 2:56 AM

    I have checked your account and your forms' configurations. I couldn't see any problem with the notification email settings.

    I have tested your forms named "Membership Form" and "Membership Data entry Form" by submitting them. I have seen that your recipient email address t.neikirk@yahoo.com has received all of the notification emails successfully as I have checked your account history logs as you can also see the example email below:

    I am not receiving Email notifications Image 1 Screenshot 20

    I have seen that there is not any problem with receiving notifications from your side.

    Could you please check your SPAM/JUNK folder of your email address? If you see the notification emails there, please mark those JotForm emails as NOT SPAM.

    Thank you.