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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Jot Form is not working

    Asked by dborowski on August 17, 2012 at 10:54 AM

    Hi there, I need help with my jot form.

    my username is dawn@mychristianhealthcoach.com

    Please don't reply to that e-mail.

    That is the e-mail of my client.

    E-mail me back at: momentumdesigns@me.com

     

    I have a contact us form set up on her web site:  http://www.mychristianhealthcoach.com/contact.html

    The submissions are being received on jot form but not forwarding to her e-mail as I believe i have it set to do.

    Can someone please take a look at this form me?

    Thank you!

    Barb

     

     

    Page URL:
    http://www.mychristianhealthcoach.com/contact.html

  • Profile Image

    Answered by javierf on August 17, 2012 at 12:14 PM

    Hello dborowski,

    The notificantions are delivered automatically to the mail account, are you telling me that notifications are not being sent to any email? Or do you want to add/modify the mail that you receive?

  • Profile Image

    Answered by ItalyTech on August 17, 2012 at 12:36 PM

    Hi dborowski,

     

    our server has sent emails succesfully to dawn@mychristianhealthcoah.com

     

    This is our mail log:

     

    Current Server: /var/log/jotform/amazonSES.log:[17/Aug/2012:11:10:43 -0400] 21417120784145 AmazonSES Sent email to dawn@mychristianhealthcoach.com - MessageID:000001393522e61c-a9a94a00-e870-4025-8f74-4624a73ea698-000000 - RequestId:b6b88ed1-e87d-11e1-a4a3-2348ddd6144a-----ying: /var/log/jotform/amazonSES.log:[15/Aug/2012:20:14:03 -0400] AmazonSES Sent email to dawn@mychristianhealthcoach.com - MessageID:000001392cc79fe3-d791dec3-c2fb-4880-bda3-b9f2884560e7-000000 - RequestId:4952b4d3-e737-11e1-90ef-072d90b8ec11

    Please check in spam folder.

    I may suggest you to add noreply@jotform.com to whitelist too.

    Hope this helps.
    Alessandro