What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I get the "Thank you" page to appear after I redirect my donor to our donation page?

    Asked by SPowers on August 17, 2012 at 10:54 AM

     

    I have created a conditional statement:

     

     

    This statement redirects the user to our donor page if he/she has chosen to pay with a credit card. How would I then have the "Thank you" page appear to the donor after they have processed their credit card on our donor page?

    Thank you!

  • Profile Image

    Answered by gori-mathew on August 17, 2012 at 03:56 PM

    Yes you can redirect your guest after he submits the form to any webpage of your choice. Plese refer to this tutorial for a step by step guide:

    Open your form on the Form Builder and:

    1. Click on "Setup and Share" tab on the form builder toolbar
    2. Click on "Thank You"
    3. Select "Custom URL" option and enter a URL from your own web site.

    When you enter the URL, make sure it starts with "http://". See the link for more guidelines.

    http://www.jotform.com/help/38-How-to-Redirect-to-a-Page-After-Form-Submission

  • Profile Image

    Answered by SPowers on August 20, 2012 at 08:54 AM
    Thank you for the information. I already have a page redirect after form submission, my question was that I need to know how to redirect after a redirect, if that makes sense.

    So, the flow would go like this:

    My form page -> Our online donation page -> Thank you page.

    Right night I just have the flow like this:

    My form page -> Our online donation page.

    Thank you!

    Thank you,
    Sheri Powers
    Database Administrator and Development Assistant
    Miami Valley Women’s Center
    Find us on Facebook and Twitter

  • Profile Image

    Answered by pinoytech on August 20, 2012 at 09:08 AM

    Hi Sheri,

    Sorry for the inconvenience that may have caused. I think what you are looking is a condition that if the user choose to pay with credit card it will redirect to your donation page after they submit their submission. Conditional Logic on Forms is the only way to achieved that.

    If you need further assistance, feel free to contact us anytime.

    Thank you!

  • Profile Image

    Answered by SPowers on August 20, 2012 at 09:12 AM
    Thank you for the quick response, but I already have the below mentioned conditional logic in my form. Again, this is how my page currently redirects:

    My form -> my online donation page.

    But I need it to redirect to a thank you page AFTER they submit their online donation. I was wondering if there was a way to do that??? What I am looking for is the following:

    My form -> my online donation page -> thank you page.

    Does that help?

    Thank you,
    Sheri Powers
    Database Administrator and Development Assistant
    Miami Valley Women’s Center
    Find us on Facebook and Twitter

  • Profile Image

    Answered by jeanettebmz on August 20, 2012 at 02:41 PM

    If your online Donation page has embedded another Jotform, simply make the Thank You page on that second form

    Do not hesitate to look for more assistance if you need it