Zapier can't run on Encrypted Forms, correct?

  • IntegritySurety
    Asked on August 2, 2017 at 2:34 PM

    My forms are encrypted. Am I correct in assuming that Zapier can't run on those forms, since the information it would "push" to my CRM is gobbledy-gook?

  • Kevin Support Team Lead
    Replied on August 2, 2017 at 4:48 PM

    It is possible to still integrate your form with Zapier, but the information will be encrypted, example: 

    Zapier cant run on Encrypted Forms, correct? Image 1 Screenshot 20

    You would need to turn off encryption if you need to send your submissions to your Zapier account. 

    You may also check the following guide in order to know which features are available with  encryption: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them