- IntegritySuretyAsked on August 02, 2017 at 02:34 PM
My forms are encrypted. Am I correct in assuming that Zapier can't run on those forms, since the information it would "push" to my CRM is gobbledy-gook?
- JotForm SupportKevin_GAnswered on August 02, 2017 at 04:48 PM
It is possible to still integrate your form with Zapier, but the information will be encrypted, example:
You would need to turn off encryption if you need to send your submissions to your Zapier account.
You may also check the following guide in order to know which features are available with encryption: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them