I created a form but my paypal payment information does not show up when submitted.

  • tr0437
    Asked on August 2, 2017 at 2:50 PM

    I probably deleted it some how but I can't figure out how to get it back although it shows the pay pal integration on the form. Can someone help me.  Thanks Tawana 

     

     

    This is the forms link:

    https://www.jotform.com/build/71607745429160

    Family Reunion Tshirt  form

    Page URL: https://www.jotform.com/build/71607745429160
  • Kiran Support Team Lead
    Replied on August 2, 2017 at 4:37 PM

    I have tried submitting your JotForm and see that there is an error message that the PayPal account is invalid.

    I created a form but my paypal payment information does not show up when submitted Screenshot 30

    As I check the PayPal field on your form, I notice that there is no email address specified which is causing the issue.

    I created a form but my paypal payment information does not show up when submitted Screenshot 41

    Please add your PayPal email address to the payment field so hat it should be working fine.

    Thank you! 

  • tr0437
    Replied on August 2, 2017 at 5:43 PM
    It has my email there now but still not working
    Sent from my iPhone
    ...
  • tr0437
    Replied on August 2, 2017 at 6:21 PM

    I decided to use another payment method