I created a form but my paypal payment information does not show up when submitted.

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    tr0437
    Asked on August 02, 2017 at 02:50 PM

    I probably deleted it some how but I can't figure out how to get it back although it shows the pay pal integration on the form. Can someone help me.  Thanks Tawana 

     

     

    This is the forms link:

    https://www.jotform.com/build/71607745429160

    Family Reunion Tshirt  form

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    Kiran
    Answered on August 02, 2017 at 04:37 PM

    I have tried submitting your JotForm and see that there is an error message that the PayPal account is invalid.

    As I check the PayPal field on your form, I notice that there is no email address specified which is causing the issue.

    Please add your PayPal email address to the payment field so hat it should be working fine.

    Thank you! 

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    tr0437
    Answered on August 02, 2017 at 05:43 PM
    It has my email there now but still not working
    Sent from my iPhone
    ...
  • Profile Image
    tr0437
    Answered on August 02, 2017 at 06:21 PM

    I decided to use another payment method