How do I turn off email notifications to a responder?

  • pprglobal
    Asked on August 2, 2017 at 7:11 PM

    I see where notifications can be sent to me and how I can set up emails to the responder once they complete the form. But how do I "turn off" email to the responder without eliminating the option to do so. Thanks in advance for your prompt reply.

    Chuck

  • Kiran Support Team Lead
    Replied on August 2, 2017 at 11:27 PM

    You may setup an auto-responder on the form to send an email to the form filling person. As I check your JotForm, I see that the auto-responder is already set on the form. I am not sure if I understand your query about turning off the notification. Do you want to send the email based on a field filled on the form? If so, you can setup a condition on the form so that it can be sent based on the rule set. Please refer to the guide below that can help you with it.

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Hope this information helps! Let us know if you are referring something different. We will be happy to help.