How do I turn off email notifications to a responder?

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    Asked on August 02, 2017 at 07:11 PM

    I see where notifications can be sent to me and how I can set up emails to the responder once they complete the form. But how do I "turn off" email to the responder without eliminating the option to do so. Thanks in advance for your prompt reply.


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    Answered on August 02, 2017 at 11:27 PM

    You may setup an auto-responder on the form to send an email to the form filling person. As I check your JotForm, I see that the auto-responder is already set on the form. I am not sure if I understand your query about turning off the notification. Do you want to send the email based on a field filled on the form? If so, you can setup a condition on the form so that it can be sent based on the rule set. Please refer to the guide below that can help you with it.

    Hope this information helps! Let us know if you are referring something different. We will be happy to help.