Why when the form is submitted I get Invalid PayPal account used. Please contact form owner?

  • jasminmehta
    Asked on August 2, 2017 at 9:30 PM

    When I press ''SEND'' on the form which is embedded into the website it comes up with the following error.

    "Invalid Paypal account used. Please contact form owner.''

    Please advise on why this is happening and how I can fix it.

  • Nik_C
    Replied on August 3, 2017 at 1:25 AM

    Your PayPal integration is not properly integrated:

    Why when the form is submitted I get Invalid PayPal account used Screenshot 20

    The PayPal account is missing from the integration.

    You just have to input the PayPal email address in the PayPal account field.

    If you have any further questions please let us know.

    Thank you!