Printing a PDF Form

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    Asked on August 02, 2017 at 10:33 PM

    When I go to print my form why doesn't my logo show up on the form and all the payment/credit card info.  It leaves a huge void that is explainable.  Why can't the form print out the exact way that its seen online?

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    Answered on August 03, 2017 at 02:51 AM

    There is no way to add the Credit Card information to your PDF. You can only print what is available on the Submissions page. To view the submissions page, please check this link:

    To add a Logo to your PDF form, please go to the Submissions page and click the PDF button. After that, select the Customized PDF and add an Image to your form. Please check the screen animation guide below:

    When you're done resizing the added image/logo, click the Save button.

    I hope that helps. If you need further assistance, please let us know. Thank you.