Why submit button still not showing properly on mobile?

  • CACSNaresuan
    Asked on August 3, 2017 at 12:44 AM

    i've embedded my jotform onto my site here: https://cacs.nu.ac.th/apisa-11/#1501151204408-ead93ac3-d614

    on desktop things look normal, but on mobile the submit button is STILL not showing (ive messed with the CSS to make the form 2400 pixels long, doesnt seem to work).

    not sure what to do here...

    Jotform Thread 1214606 Screenshot
    Page URL: https://cacs.nu.ac.th/apisa-11/#1501151204408-ead93ac3-d614
  • Nik_C
    Replied on August 3, 2017 at 4:03 AM

    I tested your form on my iPhone and it was showing fine:

     

    Why submit button still not showing properly on mobile? Image 1 Screenshot 20

    But I see you were testing on an Android phone. Could you please let us know on which phone did you test your form so we can check further?

    We'll wait for your response.

    Thank you!

  • CACSNaresuan
    Replied on August 7, 2017 at 6:08 AM

    hi, thanks for the response. yes on android huawei p9. 

  • Chriistian Jotform Support
    Replied on August 7, 2017 at 11:08 AM

    I check the site on a mobile emulator and I was able to replicate the issue on your form.

    Why submit button still not showing properly on mobile? Image 1 Screenshot 20

    As per checking your site, you are using the <script> code to embed your form. Can you try to re-embed your form using the iFrame embed code and see if this will fix the issue? To get the iFrame embed code of your form just follow the instructions provided in this guide: Getting the Form iFrame Code.