I am unable to print the pdf version?

  • Profile Image
    Asked on August 03, 2017 at 04:14 AM
    #1 I am unable to print the pdf versio
  • Profile Image
    Answered on August 03, 2017 at 04:34 AM

    May we know what PDF you are referring to? I'm checking your form and I see that there's a PDF form embedded on it. Do you want to print that PDF file separately? If so, you can do that if you view the PDF on a separate tab. Here's a screencast on how I did it in my end:


    Or are you trying to convert the online JotForm form to a fillable PDF form? If so, I suggest reviewing this guide to understand more about that feature: https://www.jotform.com/help/312-JotForm-Fillable-PDF-Creator-With-All-Points

    Let us know if I misunderstood your concern.

  • Profile Image
    Answered on August 03, 2017 at 05:41 AM

    Yes I am referring to the convert to fillable PDF form. I have used this feature previously however the new updates and learning curve upon coming back to jotform has me a little stumped on a few things.

  • Profile Image
    Answered on August 03, 2017 at 07:36 AM

    I suppose what you mean is that you are not able to download the PDF version of the form. As it appears, I was able to replicate your case. Your form isn't producing any download prompt after clicking Create PDF form

    Can you try doing some edits on your form and then try again to download and see if a prompt appears after the change?