What's the Available Space limit of the free plan?

  • sleepysteff
    Asked on August 3, 2017 at 4:25 AM

    Hi, how many bytes does one form take up? 100MB of storage would amount to how many submissions?

  • Support_Management Jotform Support
    Replied on August 3, 2017 at 6:00 AM

    The Available Space limit of the free plan is 100MB. This doesn't correspond to the submission itself, it refers to the files uploaded during submission. This would mean that this limit will only get an increase once you add a File Upload field to your form and users start uploading files along with their submissions.

    And in case you'd ask, yes, you may free up some space by deleting submissions that have associated file uploads in it. However, be mindful that this process can not be undone.

    Here's a snippet from the guide I'm linking below:

    When deleting submissions individually, you will see this warning message (see screenshot below). Please note that deleting submission data is irreversible and will permanently remove it in our servers, including the file uploads on them.

    Whats the Available Space limit of the free plan? Image 1 Screenshot 20

    Complete guide: How-to-Delete-Form-Submission-Data 

    So I strongly urge you to make a backup copy of your Submission Data just in case you'd still need them. There are plenty of ways to do that, feel free pick one that will work for you:

    Related guides:

    How-to-export-all-of-your-data-at-once

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    How-to-Download-the-Submission-Files