Do I need to refresh the page for the conditions work?

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    marcellobrazil
    Asked on August 03, 2017 at 09:50 AM

    It doesnt make sense to refresh the page to able the conditions. How the user will know about that?

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    aubreybourke
    Answered on August 03, 2017 at 10:03 AM

    You dont need to refresh the page for conditions to work. 

    Please read this guide:

    Smart Forms Using Conditional Logic 

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    marcellobrazil
    Answered on August 03, 2017 at 10:16 AM

    So, they are having problems....sometimes they are not working, so I refresh the page and they start to work...what can cause that?

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    aubreybourke
    Answered on August 03, 2017 at 10:41 AM

    Can you send me the URL of the form in question?

    Where to Find My Form URL?

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    marcellobrazil
    Answered on August 03, 2017 at 10:50 AM

    All my forms =D

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    aubreybourke
    Answered on August 03, 2017 at 11:05 AM

    I checked your account and you dont seem to have created any forms.

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    marcellobrazil
    Answered on August 03, 2017 at 11:08 AM

    flaviafigueiredo    (Im the subuser) sorry

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    aubreybourke
    Answered on August 03, 2017 at 11:31 AM

    In your form settings:

     

    1. Can you please try clearing hidden fields on submit.

    2. Also please try disable the continue forms later.

    Just do this for one form, test it, and get back to us.

    Also please be more specific as to where the error is. Obviously I cant test every condition on all of your forms.

     

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    marcellobrazil
    Answered on August 03, 2017 at 12:47 PM

    Can I have other Support? Obviously you are different from the others, they try to help me peacefully

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    aubreybourke
    Answered on August 03, 2017 at 01:01 PM

    Sorry that I cant fix this problem for you. I will pass you on. And im sure one of my other colleagues will be happy to help you.