If I cancel my subscription in order to switch to pay by purchase order, will I lose my templates?

  • mfiscalini
    Asked on August 3, 2017 at 11:01 AM
  • David JotForm Support Manager
    Replied on August 3, 2017 at 1:04 PM

    The purchase order upgrade can take up to a month to go into effect. So, you may lose your submissions, because a free account only allows you to store up to 500 submissions. If you have more than 500, only the 500 most recent ones will be kept, the rest will be deleted.

    Let us know if you have more questions.