All of my forms suddenly get stuck when the "SUBMIT" button is pressed. Please help, my customers are complaining!

  • ebbrown
    Asked on August 3, 2017 at 1:15 PM

    All of my forms suddenly get stuck when the "SUBMIT" button is pressed. Please help, my customers are complaining!

    I thought it was just me, so I cleared my browser, restarted my PC, used different browsers and nothing worked. Every time I try to submit the form, it says "please wait" and never goes through. My customers are already complaining as well. 

  • Kiran Support Team Lead
    Replied on August 3, 2017 at 2:54 PM

    Unfortunately, we have experienced a temporary issue with the payment forms. However, the issue should be fixed by now. We are sorry for the inconvenience this may have caused. 

    Please check and let us know if the issue still persists. We will be happy to take a look again.