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fcfritasAsked on August 3, 2017 at 6:46 PM
Hi, I have configured the pay pal express widget in my form but its not working and it also says its a form problem and not the pay pal company.
Thanks
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David JotForm Support ManagerReplied on August 3, 2017 at 7:27 PM
I just checked the three forms you have in your account, and none of them have a PayPal Express payment field. Could you share the URL of the form you are referring to?
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fcfritasReplied on August 4, 2017 at 9:44 AMOk here is the URL and an attachment pointing the field. The field is also
too short and doesn't`t show the hole number in the form. We can't see the
number. Also couldn't find any solution to make it get larger.
https://www.muvyos.com/formulario
Thank you.
2017-08-03 20:27 GMT-03:00 JotForm :
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David JotForm Support ManagerReplied on August 4, 2017 at 11:09 AM
You can increase the width of your PayPal field by injecting this code:
#input_133_donation{
width: 200px !important;
}
On regards of the PayPal error, is it still happening? If yes, please make sure that you API credentials are correct:
Let us know if you need more help.
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fcfritasReplied on August 4, 2017 at 1:43 PMI had done the integration already and it did`t work. I`ll try again.
2017-08-04 12:09 GMT-03:00 JotForm :
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fcfritasReplied on August 4, 2017 at 1:43 PMI tried to follow what you said and it didn't`t work. There`s still the
error message.
2017-08-04 13:45 GMT-03:00 Junior Arcoverde :
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BJoannaReplied on August 4, 2017 at 3:04 PM
I tested your form and I was able to replicate mentioned issue.
I inspected your form and I saw that payment field is set to sandbox mode. Are you using live API credentials or Test API credentials?
Inside of this guide, you can find how to test PayPal payment form:
How to Test Paypal Payment Form
Also, you have to make sure that you have enabled PayPal Express in your PayPal account. Please review this guide:
Configuring PayPal Express Integration
Hope this helps to solve the issue.
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fcfritasReplied on August 4, 2017 at 3:44 PMThank you!!!
2017-08-04 16:04 GMT-03:00 JotForm :
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