Prevent autoresponder sending after delay

  • arazer39
    Asked on August 3, 2017 at 10:27 PM

    If a decide a form submission doesn't qualify for an auto-responder to be sent (set on 24 hours). Can I prevent that from sending within that 24 hour window?

  • Elton Support Team Lead
    Replied on August 4, 2017 at 12:49 AM

    You can actually prevent autoresponders to be sent even if they are on 24hr time delay. That's possible when you create an email condition.

    Here's a guide:

    http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection?

    If you have further assistance, let us know.