Issue with Get Price From field

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    gretchster
    Asked on August 03, 2017 at 11:43 PM

    I am trying to integrate my form with Paypal.  I have a complex calculation field that totals the form. After selecting "User Defined Amount" in the payment type I do not get the pop up message and the only option I see in the "Get Price From" field is "None (Manual)."  Could you please advise why I am not able to see my Calculation field?

    Form URL:  https://form.jotform.us/72120178759157

    Thanks in advance!

    Gretchen

     

  • Profile Image
    Charlie
    Answered on August 04, 2017 at 02:26 AM

    Hi,

    For you to be able to pass the total calculated price to your payment integration's total field, you need to use a Form Calculation widget as the final place to store your calculated price. To learn more about that, you can check this guide: https://www.jotform.com/help/275-How-to-Pass-a-Calculation-to-a-Payment-Field

    I hope that helps. 

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    gretchster
    Answered on August 06, 2017 at 06:43 PM

    Thank you!!!!!!!  It now works thanks to you!

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    ashwin_d
    Answered on August 06, 2017 at 11:08 PM

    Hello gretchster,

    On behalf of my colleague, you are welcome.

    I am glad to know that your issue is resolved. Do get back to us if you have any questions.

    Thank you!